Privacy Policy

Privacy Policy

This privacy policy demonstrates our commitment to maintain strict confidentiality and privacy of your personal information when visiting and using this website or any of our programmes and services. This privacy policy describes the information that we collect from you, why we collect it, what we do with it, how you can access and modify such information, and make informed decisions when using this website, subscribing to our services or purchasing our products.

By using our website, subscribing to our services or purchasing our products, you consent to our collection and use of your personal information as described in this Privacy Policy.

We may revise this privacy policy in future to assimilate any changes required due to introduction of new technologies, change in existing business practices or to address customer’s demands. Please read through our privacy policy carefully before using our services as they may change without notice. Any continued use of our website or services by you after such revision shall be considered as implied acceptance of the revised privacy policy by you.

Your information

Personal Information

We may collect following personal information from you, when you use this website or use our services:

  1. Registration and contact information, e.g., name, email address, mailing address, phone number, etc.;
  2. Contact information of spouse or partner;
  3. Service request and marketing preferences and survey feedback;
  4. Health related information, e.g., prior fertility/health/medical history, prescriptions, test results, diet and lifestyle information, use of medication and supplement order information;
  5. Personal information contained in any emails, phone / skype calls or letters exchanged with you;

Non-Personal Information

When you use the website, we use cookies and other third party technologies to collect certain non-personal information about you, including your login history, IP address, information about the device used for accessing our website, date and time of visits, the pages viewed, time spent at our website, and third party websites visited just before and just after visit to our website, etc.

What are Cookies?

A cookie is a small computer file, which may include anonymous unique identifiers. When you visit a website, your browser is asked to give your permission to store the cookies on your computer. When you revisit a website, it accesses its cookies file stored on your computer to retrieve non-personal information. If you have set your browser preference to refuse cookies, it is possible that some areas of our website will not function effectively.

How we use your information?

Personal Information

We will use your personal information to provide you with our services, to process your payments, to manage our business, to monitor your use of service, to market promote and improve our services to you, and to customize our website to better meet your needs, and for other lawful purposes. We will use your personal information to notify you about any changes in our existing service offerings, website, to promote new products and services, to inform you about special offers we think you will find valuable.

Non-Personal Information

We use your non-personal information to understand how you use our website, and to provide you with a better user experience when using the website.


This website uses cookies to differentiate you from other users. We may also use the cookies to maintain security of our website by limiting your login sessions. We use cookies to constantly improve our website. We do not use cookies to gather any personal information about you.

To whom we share your information

We use third party service providers and vendors in relation to use, provision and marketing of our services, as mentioned in detail in above paragraphs of this privacy policy, and may share your personal information with them. If we share your personal information with any third parties, we will ensure that such entities keep your personal information confidential. However, we do not guarantee that such entities will have a privacy policy or practice as robust as this privacy policy.

We may also use third party service providers to collect your personal information, and do not guarantee the accuracy of such information or adequacy of security mechanism put in place by such third party service providers before or at the time of transferring your personal information to us. Please note that in case of breach of privacy or security of your personal information, your sole claim shall be against such service provider, and you hereby waive all such claims against us.

We may disclose your personal information when legally required to do so, or in response to a valid subpoena, or to bring legal action against someone who may be violating our Terms of Use or to protect the safety of our users and the public.

We do not provide your personal information to any third parties except to the extent it is necessary to process any transactions or to provide services that you have requested or as may be required lawfully by any government authority.

Third Party websites

Our website may have third party websites links, which are provided solely for information purposes. We do not make any representations or warranty with regards to such third party websites. These third party websites may have their own ‘terms of use’ for accessing their website and ‘privacy policy’ for regulating any information you may provide to such third party websites. You are advised to read and understand the ‘terms of use’ and ‘privacy policy’ of such third party websites before accessing it or providing any personal information.


When we collect personal information from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, please note that transmission over Internet is not 100% secure. Therefore we cannot guarantee its absolute security.

Promotional Emails

Please note that we may send promotional emails to you in relation to our services and third party services and products. If you do not wish to receive any promotional emails from us, you may remove yourself from our mailing list at any time by clicking the unsubscribe link provided in the promotional email. If you purchase anything through a link in an email from us to you, through a recommended third party (including through order forms and / or online supplement vendors) OR through a link on our website, you should assume that we have an affiliate relationship with the company providing the product or service that you purchase, and that we may be compensated. We do not endorse such products and services nor do we make any representations about the efficacy, appropriateness or suitability of such supplements, products, tests, procedures, treatments, services, opinions, health care providers or other information that may be contained on or available through this web site. We recommend that you speak to your physician and do your own independent research before purchasing anything.

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless compelled to do so by law.

We will use your e-mail address solely to provide timely information about Natural Fertility Sarl.

Natural Fertility Sarl will maintain the information you send via e-mail in accordance with applicable federal law.

CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.


Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail or e-mail us at

How Can You Access and Correct Your Information?

You may request access and modification to all your personally identifiable information that we collect from you by contacting us at

How long we will retain your information?

We will retain your information as long as it is necessary for us to comply with our legal obligations, resolve disputes, and enforce our agreements.

Acquisition or Changes in Ownership

If this website (as part of our business assets) gets acquired by or transferred to any other party, your information will also get transferred to such party as part of our business assets. You understand that for such transfer no further consent shall be required from you.